Terms & Conditions

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Printing Policy for printing graphics, decals, wraps, and much more.

• A design and a estimate will be sent to your email. If you need any revisions, you will have up to one revision. If you need more than one revision, a design fee must be paid before making a second revision.

• The customer is responsible for reviewing spelling and any other errors before the design is approved.

• If you approved the design, Payment must be paid in full before the job goes into production.

• You will be notified of any backorders such as vinyl and other materials to finish up the job as well as a estimated time frame of the product being shipped out.

• Once the job is done and or shipped, you will be sent a email with a tracking number or if you are picking up the product, you will be notified that the job is completed.

File Sending Policy for logos, wrap files, and other design files

• To send a logo file to the customers email is a $30.00 logo sending fee which includes PDF, EPS, and JPG file

• To send a wrap file to the customers email is a $75.00 wrap file sending fee with includes PDF, EPS, and JPG file.

Return Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@hookedupgraphicsdesigns.com. Please note that returns will need to be sent to the following address:

8480 South 200 West, P.o Box 306, Myton, UT, 84052, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@hookedupgraphicsdesigns.com.

• Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

• Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@hookedupgraphicsdesigns.com.